Real human at the other end. Most questions get a fast answer — or, if it's already in the docs, a fast link.
Email support
sourclip@numerbyte.com — Aditya, the maker of Sourclip, reads and replies to every email personally. Typical response time: within 24 hours on weekdays.
What we help with
Extension not capturing a specific site, PDF, or AI chat
Billing, subscription renewals, and payment questions
Pro or Lifetime access not activating after purchase
Account sign-in, email verification, and password reset
Export issues — audio, video, Markdown, or HTML artifacts
Bug reports and unexpected extension behaviour
Include the URL or content type you're having trouble with, your browser, and your plan (Free, Pro, or Lifetime) for a faster resolution.
Other ways to get help
Pricing FAQ — Billing, plans, and refund questions are answered there.
Guides — Long, evergreen playbooks for common NotebookLM workflows.
Feature Requests — Have an idea? Submit it and vote on what gets built next.